Terms of service

Welcome to iPoolgo France! The terms “we”, “us” and “our” refer to iPoolgo France. iPoolgo France operates this store and this website, including all associated information, content, features, tools, products and services, in order to offer you, as a customer, a personalised shopping experience (the “Services”). iPoolgo France uses the Shopify platform, which enables us to provide the Services to you.
The terms and conditions below, together with the policies referred to in them (the “Terms of Use” or “ToU”), set out your rights and responsibilities when you use the Services.
Please read these Terms of Use carefully, as they contain important information about your legal rights, including warranty exclusions and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Use and our Privacy Policy. If you do not accept these Terms of Use or the Privacy Policy, you must not use or access our Services. 

ARTICLE 1 - ACCESS AND ACCOUNT
By accepting these Terms of Use, you confirm that you have reached the age of legal majority in your state or province of residence, and you give us your consent to allow your minor children to use the Services on devices that you own, purchase or manage.
To use the Services, including to access or browse our online stores or to purchase any of
the products or services we offer, you may be asked to provide certain information, such as your email address and your billing, payment and delivery details. You represent and warrant that all the information you provide in our stores is accurate, current and complete, and that you hold all the rights needed to pass that information on.
You are solely responsible for the security of your account credentials and for all activity linked to your account. You may not transfer, sell, assign or license your account to another person.

ARTICLE 2 - OUR PRODUCTS
We have made every effort to present our products and services faithfully in our online stores. Please note, however, that the colours or appearance of products may differ from what is shown on your screen, because of the type of device you use to access the store and its settings and configuration.
We do not warrant that the appearance or quality of the products or services you have purchased will meet your expectations or will be identical to what is presented or rendered in our online stores.
All product descriptions are subject to change at any time, without notice, at our sole discretion. We reserve the right to withdraw a product from sale at any time, and we may limit the quantities of products we offer to a person, a geographical area or a jurisdiction, on a case-by-case basis.

ARTICLE 3 - ORDERS
When you place an order, you are making an offer to purchase. iPoolgo France reserves the right to accept or refuse your order, for any reason, at its discretion. Your order is deemed accepted only after written confirmation from iPoolgo France. We must receive and process your payment before your order is validated. Please check your order carefully before submitting it, as iPoolgo France may not be able to accept cancellation requests once the order has been confirmed. If your order is refused, modified or cancelled, we will attempt to contact you using the email address, billing address and/or telephone number provided when ordering.
Your purchases are subject to the return or exchange terms set out in our Refund Policy. 
You represent and warrant that your purchases are intended for personal or household use and not for commercial resale or export.

ARTICLE 4 - PRICES AND BILLING
Prices, discounts and promotions are subject to change without notice. The price charged for a product or service will be the price in force when the order is placed and will be stated in your order confirmation email. Unless expressly stated otherwise, the prices shown do not include taxes, delivery charges, handling charges, customs duties or import fees.
The prices shown in our online stores may differ from those offered in our physical shops or on other online platforms operated by third parties. From time to time we may run promotions on our Services that affect prices; these are governed by terms and conditions separate from these Terms. Where the terms of a promotion conflict with these Terms, the terms of the promotion prevail.
You agree to provide current, complete and accurate purchase, payment and account information for all purchases made in our stores. You undertake to update your information promptly, including your email address, card numbers and their expiry dates, so that we can complete your transactions and contact you where necessary.
You represent and warrant that : (i) your card details are accurate, correct and complete, (ii) you are authorised to use that card for the purchase, (iii) the charges incurred will be honoured by your card issuer, and (iv) you will pay the charges incurred at the prices displayed, including delivery and handling charges and all applicable taxes.

ARTICLE 5 - SHIPPING AND DELIVERY
We cannot be held liable for delivery or dispatch delays. All delivery times given are estimates and are not guaranteed. We accept no liability for delays caused by carriers, customs formalities or any event beyond our control. As soon as the products are handed over to the carrier, title and the risk of loss pass to you.

ARTICLE 6 - INTELLECTUAL PROPERTY
Our Services, including without limitation all registered trade marks, marks, text, displays, images, graphics, product reviews, video and audio content, together with their design, selection and arrangement, are the exclusive property of iPoolgo France, its subsidiaries or its licensors. They are protected by United States and foreign patent, copyright and intellectual property laws.
These Terms permit you to use the Services for personal, non-commercial purposes only. You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store or transmit any material on the Services without our prior written consent. Except as expressly provided in these Terms, nothing shall be construed as granting you a licence or any other right in any patent, trade mark, copyright or other intellectual property of iPoolgo France, Shopify or a third party. Any unauthorised use of the Services may breach federal and state intellectual property laws. All rights not expressly granted in these Terms are reserved by iPoolgo France.
The names, logos, product and service names, designs and slogans of iPoolgo France are registered trade marks of iPoolgo France, its subsidiaries or its licensors. You may not use them without the prior written authorisation of iPoolgo France. The Shopify name, logo, product and service names, designs and slogans are registered trade marks of Shopify. All other names, logos, product and service names, designs and slogans appearing on the Services are the registered trade marks of their respective owners.

ARTICLE 7 - OPTIONAL TOOLS
You may use customer tools provided by third parties as part of the Services — tools that we do not monitor and over which we have no control or ability to contribute.
You acknowledge and agree that we provide access to these tools “as is” and “as available”, without warranty, representation or condition of any kind, and without endorsement on our part. We accept no liability arising from or connected with your use of optional third-party tools.
Use of the optional tools offered on the site is entirely at your own risk and discretion. It is your responsibility to ensure that you know and accept the terms applicable to those tools, as set by the relevant third-party provider or providers.
We may also offer new features through the Services in future (including making new tools and resources available). Those new features will be considered an integral part of the Services and will be subject to these Terms of Use.

ARTICLE 8 - THIRD-PARTY LINKS
The Services may contain materials and hyperlinks to websites provided or operated by third parties (including embedded third-party features). We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites that you choose to access. If you decide to leave the Services to access those third-party materials or sites, you do so at your own risk.
We accept no liability for harm or damage connected with your access to third-party websites, or with the purchase or use of products, services, resources or content on those sites. We encourage you to review third-party policies and practices carefully and to make sure you understand them before entering into any transaction. Claims, complaints, concerns or questions about third-party products and services should be addressed directly to the third party concerned.

ARTICLE 9 - RELATIONSHIP WITH SHOPIFY
iPoolgo France is powered by Shopify, which enables us to provide the Services to you. However, any sale or purchase made in our Store is made directly with iPoolgo France. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of the sales between you and iPoolgo France, including any damage, harm or loss arising from the products or services purchased. You hereby expressly release Shopify and its subsidiaries from all claims, damages and liability arising from or connected with your purchase and your transaction with iPoolgo France.

ARTICLE 10 - PRIVACY POLICY
All personal information we collect through the Services is subject to our Privacy Policy, available here, and certain personal information may also be subject to Shopify’s Privacy Policy, available here. By using the Services, you acknowledge that you have read these privacy policies.
Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve them. The information you submit to the Services will be transmitted to and shared with Shopify, as well as with third parties that may be located in countries other than the one where you reside, in order to provide the services to you. See our privacy policy for more detail on how we, Shopify and our partners use your personal information. 

ARTICLE 11 - FEEDBACK
If you submit, upload, publish, email or otherwise transmit ideas, suggestions, feedback, reviews, proposals, plans or any other content (collectively, “Feedback”), you grant us a perpetual, worldwide, sub-licensable and non-exclusive licence to use, reproduce, modify, publish, distribute and display that Feedback for any purpose, including commercial purposes. For example, we may use our rights under this licence to operate, provide, evaluate, improve and promote the Services and to fulfil our obligations and exercise our rights under the Terms of Use.
You also represent and warrant that : (i) you own or hold all the rights needed in the Feedback ; (ii) you have disclosed any compensation or incentive received in connection with the submission of your Feedback ;(iii) your Feedback complies with these Terms. We are not and will not be under any obligation (1) to keep your Feedback confidential ;(2) to pay compensation for your Feedback ;(3) to respond to your Feedback.
We may, without being obliged to, monitor, edit or remove any Feedback that we consider, at our sole discretion, unlawful, offensive, threatening, defamatory, libellous, pornographic, obscene or otherwise objectionable, or that infringes any party’s intellectual property rights or these Terms of Service.
You undertake that your Feedback will not infringe any third-party right, including copyright, trade marks, data protection, personality rights or other personal or property rights. You further undertake that your Feedback will contain no defamatory, unlawful, abusive or obscene statements, and no computer virus or malicious software capable of affecting the operation of the Services or of any related website. You must not use a falsified email address, impersonate another person, or mislead us or third parties as to the origin of the Feedback. You are solely responsible for your Feedback and for its accuracy. We accept no liability and cannot be held responsible for Feedback published by you or by a third party.

ARTICLE 12 - ERRORS, INACCURACIES AND OMISSIONS
The Services may occasionally contain information with typographical errors, inaccuracies or omissions, notably regarding product descriptions, prices, promotions, offers, delivery charges, transit times or product availability. We reserve the right to correct any error, inaccuracy or omission, to change or update information and to cancel orders where information is inaccurate, at any time and without notice (including after you have submitted your order).

ARTICLE 13 - PROHIBITED USES
You may access and use the Services for lawful purposes only. You are strictly prohibited from accessing or using the Services, directly or indirectly : (a) for unlawful or malicious purposes ; (b) in breach of any international, federal, provincial, state or local regulation, rule or law ; (c) in a way that infringes the intellectual property rights of iPoolgo France, Shopify or third parties ; (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate or injure any of our employees or any other person ; (e) to transmit false or misleading information ; (f) to send, knowingly receive, download, use or reuse any content that does not comply with these Terms ; (g) to transmit or cause to be sent any advertising or promotional material, including “junk mail”, “chain letters”, “spam” or any similar solicitation ; (h) to impersonate a person or entity, or attempt to do so ; (i) to engage in any conduct liable to restrict or hinder others’ use or enjoyment of the Services, or which in our assessment could harm iPoolgo France, Shopify or users of the Services, or expose them to any liability.
In addition, you undertake not to : (a) upload or transmit viruses or any other malicious code liable to affect the operation of the Services ; (b) reproduce, duplicate, copy, extract, sell, resell or exploit any part of the Services ; (c) collect or track other people’s personal information ; (d) engage in spam, phishing, pharming or pretexting through the Services ; (e) use robots, spiders, scraping tools, data-collection or data-extraction tools, automated devices, AI tools (including agentic AI) or any automated or manual means to access the Services ; (f) interfere with, circumvent or disable security or authorisation features, robot-exclusion headers or any other measure we put in place to restrict access to the Services. We reserve the right to suspend, disable or terminate your account at any time and without notice if we determine that you have breached any provision of these Terms.

ARTICLE 14 - AGENTS
14.1 This section (the “Agent Terms”) applies if you use, authorise, enable or cause the deployment of an Agent to access, use or interact with the Services. An “Agent” means any software or service acting autonomously or semi-autonomously on behalf of, or on the instruction of, a person or entity, and which may run on a device owned or used by a person, without direct supervision.
14.2 No Agent may access, use or interact with the Services unless it identifies itself at all times and operates in strict compliance with the conditions set out in section 14.4 below. In addition, no Agent may access, use or interact with the Services if we have asked that Agent to refrain from accessing, using or interacting with any service.
14.3 We may limit, including by technical means, whether and how an Agent accesses, uses and interacts with the Services.
14.4 Agents must : (i) in all HTTP/HTTPS requests, indicate that the request comes from an Agent and disclose the Agent’s name by including the following in the user-agent string : “Agent/[agent name]” ; (ii) not conceal or mask the fact that the access, use or interactions come from an Agent, in particular by (a) mimicking human behaviour or interaction patterns, or (b) bypassing or completing CAPTCHAs or measures intended to distinguish computer use from human use ; (iii) answer honestly any question or prompt aimed at determining whether the interactions come from a human or a computer ; (iv) not circumvent or evade any measure intended to block, limit, modify or control Agents’ access to, use of or interactions with the Services.

ARTICLE 15 - TERMINATION
We reserve the right to terminate this agreement or your access to the Services (or any part of them), at our entire discretion, at any time and without notice. You will remain liable for all amounts due up to and including the date of termination.
The following articles will remain applicable after any termination : Intellectual Property, Feedback, Termination, Warranty Exclusion, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, together with any other provision whose nature implies that it must survive termination.

ARTICLE 16 - WARRANTY EXCLUSION
The information presented on or through the Services is made available for information purposes only. We do not warrant the accuracy, completeness or usefulness of that information. Any reliance you place on it is strictly at your own risk. We accept no liability or warranty regarding the consequences arising from the use of that information by you, by any other visitor to the Services or by any person informed of its content.
EXCEPT AS EXPRESSLY STATED BY IPOOLGO FRANCE, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THEM ARE PROVIDED “AS IS” AND “AS AVAILABLE” FOR YOUR USE, WITHOUT WARRANTY, REPRESENTATION OR CONDITION OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE. SOME JURISDICTIONS LIMIT OR DO NOT PERMIT THE EXCLUSION OF IMPLIED OR OTHER WARRANTIES, SO THIS EXCLUSION MAY NOT APPLY TO YOU. 

ARTICLE 17 - LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL IPOOLGO FRANCE, OUR PARTNERS, OFFICERS, DIRECTORS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS OR LICENSEES, NOR THOSE OF SHOPIFY AND ITS AFFILIATES, BE LIABLE FOR ANY DAMAGE, LOSS, CLAIM, OR FOR ANY DIRECT, INDIRECT, INCIDENTAL, EXEMPLARY, SPECIAL OR CONSEQUENTIAL HARM OF ANY KIND WHATSOEVER, INCLUDING WITHOUT LIMITATION LOSS OF PROFITS, REVENUE, SAVINGS OR DATA, REPLACEMENT COSTS OR ANY OTHER SIMILAR HARM, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, ARISING FROM YOUR USE OF THE SERVICES OR OF ANY PRODUCT OBTAINED THROUGH THE SERVICES, OR FOR ANY OTHER CLAIM RELATED IN ANY WAY WHATSOEVER TO YOUR USE OF THE SERVICES OR OF ANY PRODUCT, INCLUDING WITHOUT LIMITATION ANY ERROR OR OMISSION IN ANY CONTENT, OR ANY LOSS OR DAMAGE OF ANY KIND WHATSOEVER SUFFERED AS A RESULT OF USING THE SERVICES OR ANY CONTENT (OR PRODUCT) PUBLISHED, TRANSMITTED OR OTHERWISE MADE AVAILABLE THROUGH THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THEIR POSSIBILITY.

ARTICLE 18 - INDEMNIFICATION
You undertake to indemnify, defend and hold harmless iPoolgo France, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors and service providers against any loss, damage, liability or claim, including reasonable legal fees, owed to a third party and arising from (1) your breach of these Terms of Use or of the documents they incorporate by reference, (2) your breach of a law or of a third party’s rights, or (3) your access to and use of the Services.
We will inform you of any claim covered by this indemnity, provided that a failure to notify promptly does not release you from your obligations unless you suffer material prejudice. We may conduct the defence and settlement of any claim at your expense, including the choice of legal counsel, but we will not settle a claim involving non-monetary obligations on your part without your consent (which you may not unreasonably withhold). You will cooperate in the defence of claims covered by this indemnity, including by providing relevant documents.

ARTICLE 19 - SEVERABILITY
If any provision of these Terms of Use is held to be unlawful, void or unenforceable, that provision will remain applicable to the fullest extent permitted by applicable law, and the unenforceable part will be deemed severed from these Terms of Use. Such a determination will affect neither the validity nor the enforceability of the remaining provisions.

ARTICLE 20 - WAIVER ; ENTIRE AGREEMENT
Failure to exercise or to require the exercise of a right or provision of these Terms of Service shall not constitute a waiver of that right or provision.
These Terms of Use, together with any policies or usage rules published by us on this site or relating to the Service, constitute the entire agreement and understanding between you and us, and govern your use of the Service. They supersede any prior or contemporaneous agreement, communication or proposal, whether oral or written, between you and us (including without limitation earlier versions of the Terms of Use).
Any ambiguity in the interpretation of these Terms of Use shall not be construed against the drafting party.

ARTICLE 21 - ASSIGNMENT
You may not delegate, transfer or assign this agreement, nor any of your rights or obligations under these Terms, without our prior written consent. Any attempted unauthorised assignment shall be deemed null and void. We may transfer, assign or delegate these Terms and our rights and obligations without your consent or prior notice.

ARTICLE 22 - GOVERNING LAW
These Terms of Use, together with any separate agreement under which we provide the Services to you, shall be governed by and construed in accordance with the federal laws and the laws of the states or territories of the competent courts in the jurisdiction where iPoolgo France has its registered office. You and iPoolgo France expressly consent to the territorial and personal jurisdiction of those courts.

ARTICLE 23 - HEADINGS
The headings used in this agreement are inserted for convenience and shall neither affect nor limit the interpretation of these Terms.

ARTICLE 24 - CHANGES TO THE TERMS OF USE
You may view the most recent version of the Terms of Service at any time on this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Use by publishing the updates and changes on our website. It is your responsibility to check our site periodically for any changes. We will inform you of any material change to these Terms in accordance with applicable law, and those changes will take effect on the date stated in the notice. Your continued use of or access to the Services after changes to these Terms have been published constitutes acceptance of them.

ARTICLE 25 - CONTACT DETAILS
For any question about these Terms of Use, please contact us at the following address : contact@ipoolgo-france.fr.
Our contact details are set out below :
IPOOLGO FRANCE 
113 Rue Marietton, 69009 LYON, FRANCE 
04 28 29 06 80
SIREN : 754 058 410
VAT : FR24754058410